As a friendly gesture, we are pleased to offer up to 3 make up lessons per school year (September to June) as part of your registration with Rock of Ages Music School.
Make up lessons entitle you to a replacement lesson in the event a student needs to miss a session due to a vacation or other planned event.
The system is easy, just give us one week’s minimum written notice by email to firstname.lastname@example.org and we will reschedule your lesson that same week or within a reasonable time frame.
We will look for an available space on the schedule and organize a replacement lesson that is convenient for you.
Please note: No shows on the same day of your lesson or notice provided in less than a week will not be made up or reimbursed. Offering make up lessons without notice, incurs additional staff & operational costs.
We hope that you enjoy & understand this Planned Absence Policy and the flexibility that it brings. We trust that you can appreciate the policy will be strictly enforced to ensure we continue to attract and retain the best, qualified tutors available and provide all our students the very best instruction possible.